FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Stone Gables in Raeford, NC, we offer a variety of thoughtfully designed floor plans, from cozy one-bedroom retreats to spacious three-bedroom havens. Your perfect home awaits! Dive into our FAQs to unlock insights about our vibrant community and find the answers you need to elevate your living experience.

Availability & Floorplans

  • Can I be added to a waitlist if no units are available?

    Yes, you can be added to a waitlist, but the application is only good for 60 days.

  • Are there short-term or flexible lease options available?

    Yes, the shortest term lease we have is 3 months. We offer from 3-month all the way to 15-month leases, so everything in between 3 and 15.

  • Do prices change based on lease term or floor plan?

    Yes and yes. The length of the lease you sign can change the monthly rental price. Also, where the unit is located on the property and what floor you are on can change the pricing.

Application & Leasing

  • What is the application process and timeline?

    To apply, just go to our website and pick the unit you want to apply for. Fill out the application, and once all parties that are going to live in the unit pay for the application, it can take up to 48 hours for the application to be approved. The biggest thing we need is proof of income.

  • What documents are required to apply?

    Proof of income.

  • Can I lease an apartment without an in-person visit?

    Yes, you can lease an apartment without an in-person visit.


Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    When you apply, the application fee ($75 per person) and $400 admin fee (per unit) are due. The application and admin fees are not refundable. The security deposit, prorated rent, and pet fees are all due at move-in.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Pet rent: $30.00 per pet per month (2-pet max), $80.00 for cable and internet, $15.00 trash, $5.00 pest control, $25.00 Smart Apartment system.

  • What payment methods are accepted?

    Online payment, money orders, or cashier's checks. NO CASH.

  • Are late fees charged for late rent, and when?

    Yes, there is a 5% late fee that is applied on the 6th of each month per North Carolina law.

Resident Policies

  • What is the guest policy?

    You are allowed to have guests. Guests must park in the visitor parking spaces; if they do not, their car is subject to being towed. Guests are not allowed to use the amenities without the resident being with them.

  • What is your smoking policy?

    We are a smoke-free community; there is no smoking.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    The pool is open from 9am to 9pm seasonally. The fitness center, dog park, and pet spa are open 24/7. The playground and volleyball court are open from 8am to 10pm.

  • Are there community events or resident programs?

    Yes, we have 4 resident events a month. We also have the Rentgrata program that residents can sign up for to help other people who have questions about our community. If you sign up for the Rentgrata program, you get $20.00 for each person you respond to, regardless of whether they move in or not.

Parking & Transportation

  • Are parking permits required?

    Yes, parking permits are required.


Utilities & Services

  • How do I set up electricity, water, and internet?

    Electric is with Lumbee River; their phone number is 910-843-4131. Water and sewer are included in the rent, so there is no need to turn those on. Internet and cable are with Spectrum. We have a bulk account with them, so just call Spectrum at 833-697-7328 and tell them we have a bulk account with them, and they will assist with getting your cable and internet box.

  • What internet or cable providers service the community?

    We have a bulk account, and that is with Spectrum.

  • Is renters insurance required?

    Yes, renters insurance is required.


  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Trash is $15 a month, and pest control is $5.00 a month. We treat each unit quarterly and between residents. Pest control is here once a week.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes, if you have an emergency maintenance request, just call the office at 910-491-4169 and follow the prompts.

Accessibility

  • Are accessible (ADA) apartments available?

    Yes, we do have ADA units at our community.